Settings and activity

18 results found

1. Warning sign when making an incorrect setting choice

   10 votes

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   Idea  ·  0 comments  ·  General Management » UX Improvements  ·  Delete…  ·  Admin →
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2. Double Round Robin

   83 votes

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   Investigating  ·  5 comments  ·  Routing » Algorithms  ·  Delete…  ·  Admin →
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3. Show all additional guests & their response status on the event in Salesforce

   17 votes

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   Idea  ·  0 comments  ·  Integrations » Salesforce  ·  Delete…  ·  Admin →
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4. Automatically Add Contact Roles to an Opportunity

   8 votes

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   Idea  ·  0 comments  ·  Integrations » CRM Actions  ·  Delete…  ·  Admin →
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5. Strict Round-Robin Distribution Option

   58 votes

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   Idea  ·  7 comments  ·  Routing » Algorithms  ·  Delete…  ·  Admin →
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6. Group users by function for easy queue member mgmt

   15 votes

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   Idea  ·  0 comments  ·  General Management » Users/Licenses  ·  Delete…  ·  Admin →
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7. Edit suggested times

   9 votes

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   Idea  ·  1 comment  ·  Integrations » GCal  ·  Delete…  ·  Admin →
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8. Ability to NOT offer "view full calendar" after suggested times by default

   6 votes

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   Idea  ·  0 comments  ·  Integrations » GCal  ·  Delete…  ·  Admin →
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9. Use Intercom CP app as a custom bot

   46 votes

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   Idea  ·  2 comments  ·  Integrations » Intercom  ·  Delete…  ·  Admin →
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10. Show report for the exact selected dates

    4 votes

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    Idea  ·  0 comments  ·  Reporting » General  ·  Delete…  ·  Admin →
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11. Facebook lead ad integration

    82 votes

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    Idea  ·  0 comments  ·  Routing » Form Router  ·  Delete…  ·  Admin →
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12. Automatically create an Opportunity when a meeting gets booked

    10 votes

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    Idea  ·  2 comments  ·  Integrations » CRM Actions  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jared Wexler commented  ·  May 27, 2022  ·  Edit…  ·  Delete…

    Companies have also requested automatic opportunity creation

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13. Sorting Queues/Templates/Reminders/Routers

    66 votes

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    Idea  ·  2 comments  ·  General Management » Workspaces  ·  Delete…  ·  Admin →
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14. Suggested times for reschedules

    17 votes

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    Idea  ·  0 comments  ·  Calendar Booker » Chrome Extension  ·  Delete…  ·  Admin →
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15. Customizable color branding for suggested times

    70 votes

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    Idea  ·  1 comment  ·  Integrations » GCal  ·  Delete…  ·  Admin →
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16. Export Distribution Reports

    19 votes

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    Idea  ·  1 comment  ·  Reporting » General  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jared Wexler commented  ·  May 27, 2022  ·  Edit…  ·  Delete…

    It would be great to be able to download the queue histories themselves, similarly to how we can download router histories.This would be very useful for campaign tracking, particularly with our non-SFDC customers and for CRMs that aren't currently supported by Zapier.

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17. Ability to Deactivate My Workspace as Org Admin - Prevent users from creating or using personal templates

    37 votes

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    Idea  ·  3 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jared Wexler commented  ·  May 27, 2022  ·  Edit…  ·  Delete…

    For reporting purposes, it's a lot easier to control (particularly with larger teams) when the reps only use global meeting templates.

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18. Custom Object Routing

    12 votes

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    Idea  ·  4 comments  ·  Routing » Custom Objects  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jared Wexler commented  ·  May 27, 2022  ·  Edit…  ·  Delete…

    Being able to route custom objects

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