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Ideas to Improve Chili Piper

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117 results found

  1. Legacy CP fills in dynamic tags in the Preview to get a better sense of what the prospect will see, but Fire shows the dynamic tags in Preview without populating those values. It would be great for Fire to adopt this feature.

    1 vote

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  2. Reassigning a meeting via the Outlook add in is currently not supported. A rep must go to ChiliCal to reassign or an Admin can do so from the admin dashboard. Adding the ability to reassign from the calendar invite itself in Outlook would be feature parity with the functionality with Gcal users.

    2 votes

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  3. Ability for customers to hide 'powered by Chili Piper' in the chat window

    2 votes

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  4. I’m running into ongoing issues with calendar booking reminder emails—especially since the new ChiliCal Firebase updates. Some of the reminders are pulling incorrect or outdated meeting links, and managing them has become increasingly difficult. On my personal links, I also have duplicate reminder that I cannot seem to remove.

    Right now, I have to open each individual booking link just to view or edit the associated reminders, and there’s no centralized place to view everything I’ve created. I’d love to request the following:

    A dedicated area to manage all reminder emails I've set up—ideally organized in a searchable, editable list.

    2 votes

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  5. When using a Data Field that requests a phone number, the UI presents a drop-down menu for selecting the country.

    The country information could be provided separately or mapped within the Data Field, allowing me to directly determine the country without asking for the Country Name in a drop-down.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. As an administrator, I love being able to see all the teams per user in the admin center. However, it would be great to be able to see the currently selected teams float to the top when I open up a user's teams.

    2 votes

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  7. If a user has restrictions set in Gcal/Outlook to allow only certain people to see the titles we need a way to respect that in Chili Cal. For this use case leadership have titles blocked from reps, but ops and other leaders can see it. In Chili Piper we can either block it completely or let everyone see it, we can't respect the individuals settings.

    3 votes

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  8. Currently Concierge and Handoff can only create Events after a meeting is booked, but some people use Tasks instead of Events. It would be very useful to have a Task creation node in the routers, both for when meetings are booked or not booked.

    1 vote

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  9. We'd like to have a User Control toggle that gives us the ability to force-enable "Availability for All" for all users in the workspace and prevents them from disabling it, as it's critical to our sherry-picking efforts.

    1 vote

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  10. Show the actual team member that doesn't have the specific license for the distribution, not just take me to the Manage License, and then I need to search through all users to find the one that is missing that license.

    1 vote

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  11. In the admin mockup for the booker in the Branding and language section, out logo looks fine. But in the actual booker sent out by our employees, the logo is squished.

    Chili Piper's logo upload tool, unlike most other, does not have suggest image sizes and does not block you if your logo does not fit.

    When looking at the HTLM of the booker, it appears that our logo has a rendered size of 200 × 56 px and rendered aspect ratio of 25∶7.

    It would have been good to know this before we had multiple prospects and employees point…

    3 votes

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  12. Option to "add all users in list" to workspace(s) when doing new user creation. Same condition for license assignment. Currently requires clicking of each user, selecting workspace, then clicking out. Same can be said for licensing. Would be more efficient to add all users and then toggle "add to workspace" for all users in the list.

    1 vote

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  13. from the user table, under bulk actions, give the ability to add users to a team.

    1 vote

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  14. The metadata related to the infrastructure for assets and routers should be saved in case something goes wrong, gets accidentally deleted, etc.

    A data repository to pull from would be great.

    4 votes

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  15. For meeting types availability - if an admin is adjusting the availability range for a meeting type, is there a way we could add in the ability to only allow meetings of that specific type for that date range for a specified group of users?

    It appears the ability to limit meetings to a specific meeting type is only available for individual custom schedules. But the ability to do this on a single meeting type as an admin would save a lot of time.

    This setup is very common for in-person events. Thanks!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  16. It would be great if people that use multiple calendar types had the ability to limit the total number of meetings scheduled across each of those instead of just at the individual meeting type level

    2 votes

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  17. Currently the Chili Piper Integration only allows for booking meetings from Contacts in the side panel within Hubspot. Being able to book meetings from Deals in Hubspot with the Contacts associated with the Deal would be a great additional feature.

    2 votes

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  18. When using the my personal page link (in LinkedIn for example), the preview contains some ad copy for Chili Piper.

    I'm wondering if we can tone down the use of the word "prospects" in that preview since some of the contacts we make are soft approaches where we don't want to appear immediately sales-y. (Personally, I wouldn't click on a schedule link that was about prospecting if I wasn't in sales).

    Instead of "route your prospects through Chili Piper" can we just do "Route your meetings through Chili Piper"?

    2 votes

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  19. They have a meeting type across 3 workspaces and want to apply the 'Prospect Booking Limit' and have that change made across all of these meeting types and workspaces

    1 vote

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  20. Having the Chili Cal User Controls in a separate area (per workspace) from the user table is burdensome for admin. Specifically the Links section of the User controls. These should be moved to the User Table, so a new user can be fully set up from one screen.

    At a minimum there should be a workspace setting that sets the default for all users added to the workspace (Currently defaults to enabled)

    2 votes

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