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How can we improve Chili Piper?

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5 results found

  1. Ability to Change Team in Distribution after Publishing

    When creating a distribution on the Fire Platform, we assign a team, but then it is not possible to change the team without re creating the whole distribution.

    We need to be able to change the team in the distribution

    5 votes

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    Idea  ·  2 comments  ·  Assignment Rulesets  ·  Admin →
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  2. Fallback when rep's are OOO in Concierge

    Allow for coverage if a rep or reps are OOO in Concierge.

    1 vote

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    0 comments  ·  Assignment Rulesets  ·  Admin →
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  3. Ability to automatically load balance meetings between reps POST BOOKING (and automatically reassign meetings)

    Currently we use weights to try to ensure reps are load balanced from a schedule perspective, however, we've found this to be insufficient and end up needing to manually reassign meetings between reps. We'd love for Chili Piper to be able to automatically reassign meetings between a pool of reps as schedules firm up.

    2 votes

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    1 comment  ·  Assignment Rulesets  ·  Admin →
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  4. Search all open opps for matching criteria

    Search all open opportunities for a match to Queue criteria rather than just last modified.

    12 votes

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    0 comments  ·  Assignment Rulesets  ·  Admin →
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  5. Ability to read a time stamp in Salesforce

    Ability to read a time stamp in salesforce. For example 8:00 needs to be routed to an EST rep while 17:00 should be routed to PST rep

    1 vote

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