109 results found
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Show Org-level meeting type descriptions on Personal Pages
meetings I created from my personal account have the descriptions listed. But the ones I adopted from the team account do not have the descriptions until AFTER the link to the scheduling page is selected.
We would LOVE to be able to add universal description text to adopted meeting types
1 vote -
Meeting Time Dynamic Field to stamp based on timezone selected for Meeting instead of Assignee Timezone
I was made aware that the Meeting Time Dynamic text is not reliable and seems to stamp based on Assignee's timezone. This causes confusion with some of our prospects when using this as they may be based in a timezone but the assignee to the meeting is based in another and they miss that and no show to meetings.
It would be nice if this would just stamp based on the timezone selected for when the meeting is scheduled
1 vote -
Notify when Concierge shows no available slots
Allow to notify an admin/user by Slack/Email when Concierge shows no available slots for booking.
1 vote -
Send email reminders to all guests of the demo meeting, but not to the host
When creating/editing an email reminder, it has options to send the email to either "All guests" or "Primary guest only". When selecting "All guests", the reminder get sent to all prospects attending the meeting, but it also gets sent to the host/Account Executive. We'd love for their to be an option that sends the reminder email to all guests of the meeting, but not the host. Our AEs already know the meeting is going to happen and don't need the reminder email as it is redundant clutter. Thank you!
1 vote -
Copy Scheduling Links with Smart Parameters from extension
Include the ability to copy Scheduling Links with Smart Parameters from the browser extension.
For example, this would be useful in scenarios where users would like to credit a specific booker, so having a quick way to do it from the extension without having to manually build them, or rely in an Admin to build would be a useful feature.
1 vote -
More Descriptive error when booking a meeting for a time that's already booked
When a customer books time using a meeting link, if they select a time and the time has already been booked before they have a chance to click submit, they see a vague error. The error says "couldn't book the meeting". It's not clear why they're seeing an error. It would be helpful to see more descriptive error so they know how to fix it (i.e. pick another time).
Unfortunately, customers have to email their Sales rep so that the Sales rep can then send out a manual invite. Defeats the purpose of using Chili Piper links.
1 vote -
Relocate "Welcome/Instructional" message on booking page
Relocate "Welcome/Instructional" message on booking page to a lower section, or allow end users (calendar owners) to determine where the message is displayed (top, left, right, or under main content).
User concerned with clients overlooking instructions at top page when booking appointment and missing important details.
1 vote -
Visibility of Calendar Events on a user level.
Right now we do have the option to select whether Bookers can view event titles on Assignees' calendars, or only see 'Busy' for blocked times under https://buildertrend.chilipiper.com/fire/admin/integrations/preferences and this is a global setting. It would be nice to have the same kind of feature in a user level since larger orgs might need a different configuration depending on teams and individuals.
1 vote -
Add the option for additional questions AFTER someone has scheduled a meeting
Many customers want to reduce friction at the point of scheduling by only asking for essential info (like name and email) in the initial Concierge form. After the meeting is booked, they’d like to display a second form with optional or nice-to-have questions (e.g. product of interest, challenges, use case, attribution etc.) to further qualify the lead. Ideally, the responses from this post-booking form would be automatically pushed into Salesforce (or other connected systems) to enrich the lead.
This flow would help increase conversion rates while still enabling downstream teams to get the data they need to prepare for the…
2 votes -
Additional Fields when creating a Contact Creation through ChiliCal
When creating a record in Chili-Cal it would be beneficial to have options to have more fields than just email, first name, last name.
1 vote -
Attio CRM integration
Attio is a AI native CRM and younger companies are exploring this tool as they move away from Salesforce https://attio.com/
1 vote -
Simplifying Chilical Scheduler
Making it a clearer distinction of whether they're viewing their calendar or someone else's. Currenlty it's built as a hyper link at the top vs a drop down on the left side.
1 vote -
Choose to share description on calendar booking page
I would like to show the description of my meeting type on the calendar booking page for concierge without having them to choose between meetings.
Use case - someone thinks they are booking a demo but it is an intro call & I want to call that out on the screen they are booking.
3 votes -
Ability to send reminders and notifications based on time after sending calendar invite
Allow the ability to send reminders and notifications to guests if they have not accepted a meeting invite.
For example, after a meeting invite is sent, if the guest has not accepted within a set period of time i.e. a couple of days, send a reminder email.
1 vote -
No Show Button in Salesforce - Confirmation message looks like a mistake
The solution published for adding a No Show button to Salesforce sounds great, but it's a horrible user experience when the End User clicks it and sees a non-formatted window open up with what looks like HTML and a mistake
All of my users reported this today being confused so it would be much better if a message appeared inside of Salesforce showing a Confirmation that it was completed successfully
1 vote -
Ability for admins to reassign meetings over busy blocks through admin
If a user has a manual block on their calendar, give admins the ability to transfer a call over a manual block through the admin portal.
1 vote -
Edit Meeting Buffer Settings including Name, behavior for users
Allow editing of Meeting Buffers for Meeting Types. It would be nice to allow more editing for Meeting Buffers such as being able to name the meeting buffers or adding a description and even allowing for individual settings for meeting buffer behavior since some reps might not want them
46 votes -
Restrict number of days shown on calendar
The quicker someone books a meeting the better chances of that meeting turning to revenue. That becomes more complicated with a customer's booking span. Specifcially, if a booking span is 3 weeks, the logic goes that the further out that meeting is booked, the better chances it doesn't close. That said, it's still important to get those prospects on teh calendar.
What we want here is the best of both worlds. The ability to have the CP calendar only show the next two days, for example (none from the past), to drive customers into booking quickly, but then give them…
2 votes -
No Shows & Rescheduling in ChiliCal Chrome Extension
there is not an easy way to mark calls as a no-show in Gong using the Chili Cal Chrome Extension. This is very important for both Booker and Host to do.
Today you have to select the specific event that you want to mark, so the main ways are from Google Calendar, your Chili Piper calendar in your account, or via a custom button on the Salesforce event.
Can you please add Chili Piper calendars into the Chrome extension to speed up the process of tracking No Shows, and Rescheduling events on live calls?
1 vote -
Make additional participant a Host
Right now, only the Booker or Assignee can be a Host. Please add the ability to make additional participants a Host.
1 vote
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