110 results found
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Adding Malaysia Standard Timezone MYT to the list of timezones
Even though the Asia/Singapore timezone does work for the Malaysian timezone, we'll prefer to have the MYT timezone added so it's easier for users to search for this.
1 vote -
Work Day Availability - Allow for more customization
Hi y'all!
Problem: We don't work on weekends and the current availability options are only set to use "Days." This poses a problem on Fridays and cuts out 2 days from the selected time window.
Solution: Allow for more customization with availability range. With the understanding that some companies leverage CP to book over the weekend, perhaps allow us to check the days of the week we'd like the availability to use? Or start with "Week Day" as phase 1 and move into the selector for phase 2.
1 vote -
Include line breaks between form fields
When someone books a time with you, the email summary you receive that contain custom form fields do not include line breaks so I am reading separate form field data in one long string.
2 votes -
Make it possible to add an external label to meeting types
Right now, there is no option to create an external label for meeting types - they automatically use the internal name.
This is difficult to manage: I want to be able to easily keep track of which meeting is which internally.
At the same time, I don't want prospects to see "30 minute meeting - internal label" when they select a meeting type or in the booker URL.
Therefore, it would be brilliant if meeting types could have a different internal name and external label.
Thank you.
2 votes -
Set Preferred times
Allow users to specify their preferred times for meeting with external clients. This would be a global preference for time-frame (8am-10am), and then for each meeting type, if that time is available, put "Preferred" next to it. I have a screenshot from another booking service if that helps.
1 vote -
Tentative Outlook prioritization
I'd like to mark calendar blocks in outlook as tentative for heads down work (a MS viva best practice... and generally a good action). This way internal colleagues know I'm working and can try to accommodate
BUT... I'd like external clients (who I prioritize) to be able to book over my tentative blooks (obviously still not booking over 'booked' blocks) through chillipiper
I wish Chilipiper could show tentative as available.... and in a perfect world, show them as a secondary choice after the primary options.
2 votes -
Hold the minimum scheduling notice for suggested times.
When using the instant booker to suggest times, the customer sends over availability. However, minimum scheduling notices are not maintained. For example, if my meeting type has a 12-hr minimum scheduling notice, and I sent availability 2 days ago for today's 3pm and 4pm time slots, the prospect would be able to book that time, even though it’s outside of the 12-hour minimum scheduling notice. In other words, those times were sent two days ago, but the recipient is then booking them 3-4 hours prior to those times, overriding the minimum scheduling notice of 12 hours.
The feature request is…
4 votes -
Prevent Buffers from Over Booking
can we have a setting or toggle to prevent buffers from being booked over busy slots when the extension setting is set to Don’t allow Bookers to book over busy slots
1 vote -
time and time zone in the subject line
I'd like to insert a dynamic tag in the subject line of the invite - it just identifies the time and timezone. Those sales folks who are scheduling meetings in places outside their time zone, and the lead who may be traveling to a different time zone, it just reminds them, while the meeting is in their current timezone, once they are at the event, it will appear in the new timezone clearly.
THis is mostly for tradeshow events.2 votes -
1 vote
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Auto- Optional for booker rather than Auto-decline
Want ability for booker to be set as auto-optional rather than auto-decline. Use case is SDR's sending out campaigns in outreach using queue links and themselves as booker, when client books it looks rude for SDR to autodecline immediately when they've been having the communication with the prospect
1 vote -
Allow booker to edit the details of the scheduled event, but not be included on the invitation
Allow the BDR/XDR who is scheduling the meeting, to also edit the details of the meeting (change the time, add/remove guests etc.) without being invited. Foreseeably from their dashboard.
1 vote -
Placeholder Calendars in Handoff
Have the ability to add a placeholder calendar to a queue so that meetings can be booked with a defined number of reps per timeslot and then distributed to the proper reps at a later time. This was a part of the Events product.
1 vote -
Book through Outreach Everywhere inside of Salesforce
Enable reps to use the Chrome extension overlay on Outreach Everywhere inside of Salesforce.
3 votesOur support team is working with Outreach to understand if this is possible
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Make time options go vertically first and then horizontally
When a prospect goes to book a meeting and they're brought to the calendar page, it would be nice to make the time options go vertically first and then horizontally. As humans, we're conditioned to view columns before rows when we look at data.
1 vote -
Show Slots/Meetings Marked as Free
I know that "free" meetings (image below) dont show up on the calendar but we're curious if that's an option we could turn on if we wanted. alternatively is it possible for that to be controlled on the AE rep level? Or have it to show up slightly differently on the calendar than busy meetings so the SDRs can see when it's a free meeting and they could ask the reps if they can book over etc.
thanks!
2 votes -
Trigger an Email When Meeting Booked
Currently, the "Reminder" feature can only be triggered based on an amount of time before a meeting. What if a customized email could be triggered based on a meeting being booked?
Use case: A prospect sends an SDR an email with interest to meet but the prospect doesn't provide availability. The SDR finds a time using Chili and books the meeting, which sends a calendar invite with a subject line of Placeholder. Then an email is automatically triggered upon booking that dynamically pulls in the AE's information and the prospect's info, along with messaging introducing the AE and confirming if…
7 votes -
5 votes
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Allow users to book meetings for reps that are set as OFF on Instant Booker
Currently, it's not possible to book meetings for someone that has a day off the next day (or more days) due to the Booking Span if the queue is Round Robin with the make it strict option enabled, would be good if we had an option to not block the calendar of the rep for when the person is back.
Example - I'm off tomorrow and IB shows me as OFF, and with the make it strict, it will not consider me as next in queue, so bookers are not able to assign meetings to me for next week.
4 votes -
Rich text editing in Meeting Invites
We should have the ability to format with bullets/numbering, bolded text, etc in Chili Piper invites the same way we do in Google Calendar. This is especially helpful for setting call expectations such as templated meeting agenda items.
3 votes
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