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Calendar Booker

Calendar Booker

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  1. It would be great to be able to connect multiple meeting queues to a meeting type. The example use-case is that I want to send an invite out for a meeting that goes to a global audience, but depending on where they are located, I want to let them choose if they want to pick a time for a EMEA timezone friendly call (so this link would go to the EMEA team's link) or APAC or North America.

    2 votes

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  2. 2 votes

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  3. Right now Instant Booker shows a red X if one or more guests are not in Salesforce. Sometimes my reps forget to click on it and relate these new prospects to the right account. When they ultimately book a meeting with this person who isn't in Salesforce, it wrecks havoc on downstream automations.I'd love to be able to globally block reps from being able to proceed until 100% of guests are in Salesforce as contacts related to an account (other companies might prefer leads so the requirements should be configurable)

    2 votes

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  4. Request the confirmation screen after a booking is completed in Instant Booker to display the date/time and calendar the event was successfully booked into. In our previous tool, the ICs would keep the booking confirmation screen tab to easily open to copy and paste the next scheduled event into in their follow up email to customers. Current workaround is writing it down before finalizing booking elsewhere or locating it in SFDC after the fact. Open to hearing other ideas to accomplish the IC's goal in the meantime :)

    2 votes

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  5. meetings I created from my personal account have the descriptions listed. But the ones I adopted from the team account do not have the descriptions until AFTER the link to the scheduling page is selected. 

    We would LOVE to be able to add universal description text to adopted meeting types

    1 vote

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  6. When creating/editing an email reminder, it has options to send the email to either "All guests" or "Primary guest only". When selecting "All guests", the reminder get sent to all prospects attending the meeting, but it also gets sent to the host/Account Executive. We'd love for their to be an option that sends the reminder email to all guests of the meeting, but not the host. Our AEs already know the meeting is going to happen and don't need the reminder email as it is redundant clutter. Thank you!

    1 vote

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  7. Include the ability to copy Scheduling Links with Smart Parameters from the browser extension.

    For example, this would be useful in scenarios where users would like to credit a specific booker, so having a quick way to do it from the extension without having to manually build them, or rely in an Admin to build would be a useful feature.

    1 vote

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  8. When a customer books time using a meeting link, if they select a time and the time has already been booked before they have a chance to click submit, they see a vague error. The error says "couldn't book the meeting". It's not clear why they're seeing an error. It would be helpful to see more descriptive error so they know how to fix it (i.e. pick another time).

    Unfortunately, customers have to email their Sales rep so that the Sales rep can then send out a manual invite. Defeats the purpose of using Chili Piper links.

    1 vote

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  9. Relocate "Welcome/Instructional" message on booking page to a lower section, or allow end users (calendar owners) to determine where the message is displayed (top, left, right, or under main content).

    User concerned with clients overlooking instructions at top page when booking appointment and missing important details.

    1 vote

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  10. Right now we do have the option to select whether Bookers can view event titles on Assignees' calendars, or only see 'Busy' for blocked times under https://buildertrend.chilipiper.com/fire/admin/integrations/preferences and this is a global setting. It would be nice to have the same kind of feature in a user level since larger orgs might need a different configuration depending on teams and individuals.

    1 vote

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  11. When creating a record in Chili-Cal it would be beneficial to have options to have more fields than just email, first name, last name.

    1 vote

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  12. Attio is a AI native CRM and younger companies are exploring this tool as they move away from Salesforce https://attio.com/

    1 vote

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  13. Making it a clearer distinction of whether they're viewing their calendar or someone else's. Currenlty it's built as a hyper link at the top vs a drop down on the left side.

    1 vote

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  14. Allow the ability to send reminders and notifications to guests if they have not accepted a meeting invite.

    For example, after a meeting invite is sent, if the guest has not accepted within a set period of time i.e. a couple of days, send a reminder email.

    1 vote

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  15. The solution published for adding a No Show button to Salesforce sounds great, but it's a horrible user experience when the End User clicks it and sees a non-formatted window open up with what looks like HTML and a mistake

    All of my users reported this today being confused so it would be much better if a message appeared inside of Salesforce showing a Confirmation that it was completed successfully

    1 vote

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  16. If a user has a manual block on their calendar, give admins the ability to transfer a call over a manual block through the admin portal.

    1 vote

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  17. there is not an easy way to mark calls as a no-show in Gong using the Chili Cal Chrome Extension. This is very important for both Booker and Host to do.

    Today you have to select the specific event that you want to mark, so the main ways are from Google Calendar, your Chili Piper calendar in your account, or via a custom button on the Salesforce event.

    Can you please add Chili Piper calendars into the Chrome extension to speed up the process of tracking No Shows, and Rescheduling events on live calls?

    1 vote

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  18. Right now, only the Booker or Assignee can be a Host. Please add the ability to make additional participants a Host.

    1 vote

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  19. When you're adding a dynamic tag of the meeting time- It is very long in the Subject line. If it could be simplified to ( Date (XX-XX-XX), time (12:30 pm et)

    1 vote

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  20. The Chili Bot Slack app should also notify the Booker when a meeting is scheduled, rescheduled or canceled. This is critical for both the Booker & Host to be on the same page about meetings scheduled with Chili Piper so our customers have a seamless experience with our company.

    1 vote

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