140 results found
-
Ability to organize queues into folders
Folders for various queues to keep the space clean. Ability to archive queues into a folder. etc.
3 votes -
Admin Ability to See Meeting Link Availability
I would love to see the current availability of a meeting link, so I can see how long the delay is before a potential customer can speak with a rep is.
1 vote -
Reassignment - Sort list of reps based on priority
When you are in the dashboard, go to an event, if you click reassign in any queue, the list of reps isn't sorted by priority, so you don't know who the next rep in the queue is available at that timeslot.
Thanks
1 vote -
Router / Settings check-list
Have a walk through checklist that says you are 100% complete like doing taxes in turbo tax.
2 votes -
Router creation details
Please have Inbound Router Details
- Date created
- Notes
- URL or location where embedded
- Created by4 votes -
Adding Custom Domains
A custom domain, let's your customer brand your API, UI, service, or product with their domain on top of your service.
16 votes -
Warning sign to adjust logic when a queue rule is removed
If you remove a rule from the queue but don't adjust logic, it's likely that all logic is thrown and leads could get incorrectly disqualified or qualified. Add a warning sign or window when a rule is removed to check logic and adjust.
3 votes -
Ability To View/Manage Personal Pages
I think it's great that users are able to create personal pages; however, if we add company-wide meeting types, we have to be able to find these Personal Pages and potentially mass-update them with new Bookings.
1 vote -
Unsubscribe Option for Emails
Provide ability to place unsubscribe button on all externally sent emails from the platform to comply with legal requirements
1 vote -
Change log visibility
Provide a change log for assets that describes what changed, when, and who changed it.
8 votes -
Notifications if Concierge isn't working
Ensure that admins immediately know if their Concierge instance isn't working properly.
1 vote -
Including UTMs on the event directly inside the webhook sent to Zapier
Including UTMs on the event directly inside the webhook sent to Zapier. CRM is Hubspot.
2 votes -
Ability for admins to manage hours, calendar events, and integrations for all users
I would like an admin to be able to create calendar events for individuals, change their available hours, create integrations for them, etc. Why? If a single admin can create an org-wide template for each AE's account, and cookie-cutter copy and paste that to each AE as the admin sees fit, then we would not have the need for a n AE to configure their own account and possibly introduce inconsistencies/errors in config
1 vote -
An open API with a /meetings endpoint where we can extract one object per meeting of interest
An open API with a /meetings endpoint where we can extract one object per meeting of interest
In this case, exporting this information into a database such as BitQuery when the crm is Hubspot.
2 votes -
Webhooks for event creation and event deletion
One of my clients is currently using Hubspot crm and Zapier and they are looking for webhooks in CP that would allow for event creation and event deletion.
2 votes -
Prevent customers from rescheduling for specific meeting types
For a specific meeting, we would like the ability to prevent the customer from rescheduling the call - only have the ability to self-cancel if needed.
1 vote -
Improvements to internal notification
Provide more context to the internal notification email sent out if Chili Piper doesn't create the calendar event.
3 votes -
Timezone selection doesn't include (daylight/no daylight savings)
Currently, when the prospect has the ability to select a timezone, it displays both the standard and daylight savings versions of each timezone. It would be beneficial if Chili Piper only showed one selection for each timezone and applied daylight savings adjustments as necessary automatically.
2 votes -
Localize Reminder "From" email
I would like to be able to translate the From Name on Reminder emails to create a better experience for Spanish speakers, and ultimately users speaking other languages as well.
Context: I'm working on creating Meeting Types and a Queue translated to Spanish as we'll soon launch a Spanish speaking arm of our Sales Team. I've got all of the calendar invite and reminder invite subjects/contents translated to Spanish, but I learned today that the "From" name listed on reminder emails displays as Reminder and that this isn't currently able to be translated to Spanish (or other languages). This may…
5 votes -
SPAM management inside Chili Piper
Ability to manage SPAM users/bookings inside Chili Piper
1 vote
- Don't see your idea?