Use Intercom CP app as a custom bot
Currently the Intercom CP app works in Messenger, so we can manually trigger the app in the chat box. The app won't work as an operator bot app, however, despite showing the app available as a follow up action. This feature request is for implementing a bot Operator functionality for automatic routing in Intercom, based on email address.Behavior here: https://www.loom.com/share/370a81b1b8bd479ea110c3fdf21c57da
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Christine Thorne-Thomsen commented
Would love to see this as well -- basically same functionality in intercom bot for Chili Piper as Calendly (to enable scheduling of a demo seamlessly).
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Frederic Linfjärd commented
I would say this is important. We have to use calendly together with chilipiper. Thats why we don't upgrade our plan. Calendly can do exactly this. Followup action on a bot is pick a timeslot in a chilipiper calender inside a chat, post or bot etc in intercoms outbound features. Please fix