Settings and activity
30 results found
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11 votes
An error occurred while saving the comment Ali Hashimi supported this idea ·
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2 votes
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41 votes
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140 votes
An error occurred while saving the comment CP team, please send an update on the single most requested feature on this forum. Your customers have spoken, please provide an update on where this stands on the roadmap. By and large the 2 most requested features on this forum and from what numerous CP sales reps have voiced are the ability to send reminders from our email address and Double Round Robin, please provide updates. Thank you in advance!
An error occurred while saving the comment Would also like the option to send the reminder email from a centralized inbox, ie appointments@.........
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86 votes
An error occurred while saving the comment CP team, where do things stand with this feature? It's one of the top 3 most requested features within this forum and after speaking to numerous CP sales reps, every single one of your sales reps mentioned it was the single most sought-after feature currently missing in CP, and quite possibly the largest hindrance to your customer's ability to grow. Would like some reassurance that this is currently on the roadmap and CP has identified its significance in the market. Thank you in advance!
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1 vote
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14 votes
An error occurred while saving the comment It's imperative that end users have the ability to cancel and reassign users, not every user is in charge of handling their own appointments, our end users assigning and booking appointments need the ability to cancel/reassign users. Giving an end user admin permission to achieve this is not a scalable solution.
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11 votes
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2 votes
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5 votes
An error occurred while saving the comment Also advocating for a mobile app, in our case we would require push notifications sent to the mobile app for any booking or reminder responses, as well as the ability to respond from the mobile app. This would streamline chilipipers incoming and outgoing messages and allow for more efficient response times and prevent missed messages within the clutter of an email inbox.
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6 votes
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6 votes
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9 votes
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44 votes
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34 votes
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18 votes
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6 votes
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19 votes
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15 votes
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19 votes
CP team, strongly recommend looking into a Front integration, they are gaining lots of traction in the non-traditional support desk and chatbot space.