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12 results found

  1. Search all open opps for matching criteria

    12 votes

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    0 comments  ·  Routing » Assignment Rulesets  ·  Admin →
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    Chelsea Cianciolo supported this idea  · 

  2. End users to use the Reassign function in the Dashboard

    14 votes

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    3 comments  ·  Reporting » Dashboard  ·  Admin →
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    Chelsea Cianciolo shared this idea  · 

  3. Reminders not sent from reminder@chilipiper.com

    151 votes

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    Investigating  ·  20 comments  ·  Shared Assets » Reminders  ·  Admin →
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    Chelsea Cianciolo supported this idea  · 

  4. Exported User report to be the same as User UI

    6 votes

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    Idea  ·  1 comment  ·  Reporting » Exports  ·  Admin →
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    Chelsea Cianciolo supported this idea  · 

  5. Allow for Distribution based on Busy/free availability of selected user

    3 votes

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    0 comments  ·  Routing » Algorithms  ·  Admin →
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    AdminAlly Hardesty (Product Operations Manager, Chili Piper, Inc.) responded

    We can route based on rep availability if they are out of the office and set fallback teams or users. But not yet the ability to do this based on specific meetings. IE if the rep is in a meeting during time of routing they will still be routed the lead at this time.

    Chelsea Cianciolo supported this idea  · 
    Chelsea Cianciolo shared this idea  · 

  6. Semi Admin Access for Managers - view not edit

    43 votes

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    Planned  ·  3 comments  ·  General Management » Admin Powers  ·  Admin →
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  7. Block certain emails/domains/IPs/names/titles

    16 votes

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    6 comments  ·  Reporting » General  ·  Admin →
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  8. Double Round Robin

    89 votes

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    Investigating  ·  5 comments  ·  Routing » Algorithms  ·  Admin →
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  9. Mass Distribution updating/grouped Distributions for easy rule changes

    17 votes

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    Investigating  ·  0 comments  ·  Routing » Queues  ·  Admin →
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  10. Reminders copy dynamic conference details from meeting type

    7 votes

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    Idea  ·  0 comments  ·  Shared Assets » Reminders  ·  Admin →
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  11. Global Admin Control

    63 votes

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    Idea  ·  9 comments  ·  General Management » Admin Powers  ·  Admin →
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  12. Chrome Extension & Suggested Times support for Zendesk

    3 votes

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    Idea  ·  0 comments  ·  Calendar Booker » Chrome Extension  ·  Admin →
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