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13 results found

  1. Search all open opps for matching criteria

    12 votes

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    0 comments  ·  Routing » Assignment Rulesets  ·  Admin →
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    Chelsea Cianciolo supported this idea  · 

  2. End users to use the Reassign function in the Dashboard

    14 votes

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    3 comments  ·  Reporting » Dashboard  ·  Admin →
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    Chelsea Cianciolo shared this idea  · 

  3. Reminders not sent from reminder@chilipiper.com

    139 votes

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    Investigating  ·  16 comments  ·  Shared Assets » Reminders  ·  Admin →
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    Chelsea Cianciolo supported this idea  · 

  4. Admin Control of Custom Schedules

    14 votes

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    Idea  ·  3 comments  ·  General Management » Admin Powers  ·  Admin →
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    Chelsea Cianciolo supported this idea  · 

  5. Exported User report to be the same as User UI

    6 votes

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    Idea  ·  1 comment  ·  Reporting » Exports  ·  Admin →
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    Chelsea Cianciolo supported this idea  · 

  6. Allow for Distribution based on Busy/free availability of selected user

    3 votes

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    0 comments  ·  Routing » Algorithms  ·  Admin →
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    AdminAlly Hardesty (Product Operations Manager, Chili Piper, Inc.) responded

    We can route based on rep availability if they are out of the office and set fallback teams or users. But not yet the ability to do this based on specific meetings. IE if the rep is in a meeting during time of routing they will still be routed the lead at this time.

    Chelsea Cianciolo supported this idea  · 
    Chelsea Cianciolo shared this idea  · 

  7. Semi Admin Access for Managers

    40 votes

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    Planned  ·  3 comments  ·  General Management » Admin Powers  ·  Admin →
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  8. Block prospect from booking by email address

    10 votes

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    Idea  ·  4 comments  ·  General Management » Admin Powers  ·  Admin →
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  9. Double Round Robin

    86 votes

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    Investigating  ·  5 comments  ·  Routing » Algorithms  ·  Admin →
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  10. Mass queue updating/grouped queues for easy rule changes

    17 votes

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    Investigating  ·  0 comments  ·  Routing » Queues  ·  Admin →
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  11. Reminders copy dynamic conference details from meeting type

    7 votes

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    Idea  ·  0 comments  ·  Shared Assets » Reminders  ·  Admin →
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  12. Global Admin Control

    58 votes

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    Idea  ·  9 comments  ·  General Management » Admin Powers  ·  Admin →
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  13. Chrome Extension & Suggested Times support for Zendesk

    3 votes

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    Idea  ·  0 comments  ·  Calendar Booker » Chrome Extension  ·  Admin →
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